We asked Chris Gonzales, owner of
bluefrog Plumbing + Drain of Porter County, to answer some questions for the second set in our Franchisee Spotlight
series. Thanks to Chris for his insights!
What drew you to this industry?
My father was a plumber and I grew up around the industry.
What do you enjoy most about serving customers?
Seeing a smile on the customer’s face.
What do you enjoy most about your work?
Achieving customer satisfaction and the fact that every job is a challenge.
What are your dreams and goals for your business?
To be profitable and have a place where people are happy to come to work.
Where do you want to be in 10 years?
Running a successful business.
What are your greatest strengths as a business owner?
Communicating with people outside of work.
What do you enjoy doing?
I enjoy fishing and spending time with my family and friends.
What are your personal values?
Honesty, teamwork, and trust.
How are your personal values reflected in your business?
My personal values are reflected in my business because my customers and
employees can trust me and know I am going to be honest with them. I am
also very good at working with people.