Franchisee Spotlight: Bob White

Bob WhiteWe asked Bob White, owner of bluefrog Plumbing + Drain of Dallas/Ft. Worth, to answer some questions for the first post in our Franchisee Spotlight series. Thanks to Bob for his insights!

What drew you to this industry?
I was introduced to the plumbing industry back in 2005. Located next to my The Maids office was one of the local National Chains.. The owner and I were business friends and he wanted to sell his franchise to me but we could not agree on the terms. At that point, I kept my eyes open for an opportunity to enter the plumbing industry. Not until Mark Dawson contacted me back in May of 2014 did I feel like the right opportunity had come along. Mark explained his vision for the company and after that conversation it did not take me long to realize the potential of bluefrog Plumbing + Drain.

What do you enjoy most about serving customers?
Helping them out of what is, in most cases, an unpleasant situation.

What do you enjoy most about your work?
I enjoy creating opportunities for my employees to reach their goals.

What are your dreams and goals for your business?
My goal is to help my employees develop each of my seven franchise territories over the next 5-10 years and give them each the opportunity to purchase the franchise from me.

Where do you want to be in 10 years?

What are your greatest strengths as a business owner?
Surrounding myself with people that have similar goals as mine.

Outside of work, what do you enjoy doing?
Exercise, golf, spending time at our lake house, and fishing.

What is the most memorable thing that has happened to you on a job?
It has not been on just one job, but several. The satisfaction that my employees get helping a customer.

What are your personal values?
Treat everyone with respect, listen to what someone has to say, be kind and helpful.

How are your personal values reflected in your business?
In how I treat each employee and customer.

Categories: Franchisee Spotlight

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